Frequently asked Questions
On this page you will find the answers to the most frequently asked questions. Is your question not listed here? Please feel free to contact us and we will help you!
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What is the delivery time for my order?
Buqlo's delivery time is currently a maximum of 10 working days.
In this way we can ensure that every customer receives his or her order correctly and accurately.
What if I don't fit the Buqlo?
Fortunately, that is (almost) not possible!
The Buqlo is adjustable in length and comes in a standard length of 135 centimeters. The belt is also easy to shorten with scissors. We will explain this to you more on our website, the emails for your order and with your order itself.
This way the Buqlo (almost) always fits!
I changed my mind, what now?
No problem! At Buqlo you have 100 days to change your mind. This way we ensure that every customer ends up satisfied!
You can find out more about this on our Returns Policy page.
Can I pay safely on the Buqlo website?
At Buqlo we attach great importance to your online security. Our website is SSL certified, which means that all data sent between your browser and our servers is encrypted and secured. You can recognize this by the padlock icon in the address bar and the 'https://' in our URL.
We support various secure payment methods, including credit cards, PayPal and iDEAL, processed through reliable and certified payment providers. Your payment details are not stored on our servers.
Am I entitled to a warranty?
At Buqlo we offer a 10 year warranty on our belts from the date of purchase. This warranty covers manufacturing defects and material defects under normal use, but excludes damage due to misuse, normal wear and tear and modifications by third parties. To make a warranty claim, please contact our customer service and send proof of purchase and photos of the defect. After assessment, we will repair or replace the belt or offer a refund.
What materials are our belts made of?
Buqlo belts are made of high-quality leather, canvas and durable synthetic fabrics. Each belt undergoes strict quality control to ensure durability and quality. Our leather belts are 100% genuine leather. We offer a 10-year warranty against manufacturing defects and material defects.